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Concierge Service
Our advisors would be delighted to answer any questions you have, assist you in making a selection and facilitate your purchase.
Our telephone service is operational Daily from 10 AM- 7-30 PM IST.
Our Whatsapp chat and email services are operational Monday to Friday from 9 AM- 9 PM IST.
- Call us+91 80 80 80 6827
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Store Locator
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Video Appointment
Can't make it to Mumbai City? Schedule a personalized video shopping appointment with one of our experts. We can easily show you any bag or answer any questions you may have.
To schedule a video appointment email us: [email protected] or call +91 80 80 80 6827
In-Store Appointment
See our products in person by scheduling a private shopping experience in our Mumbai showroom. Let one of our expert sales associates answer any questions and see a variety of Handbags, Watches, Jewelry and designer lehngas in person.
We are located in Midtown Manhattan. Our showroom is open to clients, as well as to sellers and consignees. Customers can view handbags in person, as well as discuss options with our product experts. Sellers and consignees can deliver bags for our review.
Access is by appointment only, at our discretion and typically during normal business hours, from 11am IST to 7pm IST (we do not accept walk-ins). To schedule a private showroom appointment email us: [email protected] or call +91 80 80 80 6827
Personal Shopping
Here at Luxepolis, our goal is to help make your shopping experience as customized and authentic as possible. A huge part of what makes shopping online possible today is technology. But as great as technology can be, sometimes we need an actual human being to give us some answers. We hear you.
Our Personal Shoppers bring the person in “personal.” They are virtual style experts -- real people -- trained to assist you with any questions or concerns you may have. Among many things, they can help you select the best item at your price point, review hardware and textiles, compare items that you are considering, and even verify important date codes.
Luxepolis Personal Shopping Assistants are available to help with (but not limited to): - Finding a bag that fits your needs - Looking for a gift for someone else - Selecting the best item at your price point - Reviewing hardware/ textiles - Reviewing measurements - Reviewing any listed conditions - Reviewing date codes - Reviewing "Comes With" items