Dear Valued Luxepolis Client:
Luxepolis is the pioneer, widely respected and one of the most trusted online luxury platforms in India today. We are completing 6+ years of our existence. We have built an impeccable reputation in the country and won the trust of thousands of our clients all over India. Authenticity for us has been the cornerstone since the inception of our company and we have gone to great lengths to ensure that trust is never compromised.
This is a critical advisory email on Mr. Viaan Mehta, an ex-employee from the sales department of Luxepolis.com . As some of you may be aware, given several critical issues that had arisen with respect to Mr. Viaan’s business conduct and ethics, Luxepolis.com had to terminate Mr. Viaan’s employment. Mr.Viaan Mehta's employment was suspended on 13th of January and terminated on 26th of February. He was strictly asked not to reach out to or solicit business from any of Luxepolis clients but he continued to do so.
Fearing more damage to many other clients, Luxepolis is severely constrained to inform you that one of our regular and loyal clients have written to us by email, alleging serious fraudulent activities committed by Mr. Viaan with proof of the transactions.
The gist of the client's email complaint goes like this:
While under employment suspension and subsequent termination, Mr. Viaan engaged with one of Luxepolis clients offering a Rolex watch with a "mother of pearl" dial. He also persuaded and bought back at a pittance price from the client two watches that were previously purchased from Luxepolis.com. He then asked the client to pay the difference amount to ship the Rolex watch. The Client actually questioned the originality of the watch's dial and Mr. Viaan confirmed its 100% authentic. Soon after receiving the Rolex watch, the client found that the watch's dial was FAKE. The client pressed for a refund for which Mr. Viaan refused. Instead he pushed the client to buy another watch. As it turned out, the substitute watch also belonged to another Luxepolis client. The client was asked to pay more money to ship the substitute watch. Overall, the client, knowing that Mr. Viaan was not with Luxepolis, felt helpless and had no option but to reluctantly comply with Mr. Viaan's demands.
Apart from above, many of our clients have orally confirmed to us that Mr. Viaan has been soliciting business from clients of Luxepolis.com stating he is starting a website similar to Luxepolis. Mr. Viaan Mehta has signed strict 2 year non-solicitation and non-compete agreements with Luxepolis. We notice that he has been openly violating his contractual obligations by reaching out to many of our clients and grossly misusing the goodwill and immense trust that they place on Luxepolis .
We are energetically considering all possible criminal and legal remedies available at our disposal and will take immediate steps to protect Luexepolis's legal rights. We will do everything within our power to protect the interests of our clients and our patrons.
We consider it as very critical and very prudent on our part to immediately urge you to use utmost caution in dealing with him. Should Mr. Viaan reach out to you for soliciting business, we request you to kindly notify Luxepolis at email@example.com or CEO@luxepolis.com.
Any interaction that you have with Mr. Viaan Mehta will be at your own risk and cost.
Should you have further questions or concerns, kindly please send a reply to this email.
Thank you and look forward to your continued patronage.